Senior Customer Success Manager - eCommerce Software

Philadelphia, Pennsylvania, United States · Customer Success

Description

At WebLinc, our Customer Success team works closely with our top-tier ecommerce customers to foster relationships and drive business opportunities. Customer Success Management lives between our sales and delivery teams to be an advocate for both customers and internal team members. The ideal individual will be able to jump right in and engage with new and existing customers. He or She will develop and deepen our customer partnerships by maintaining open lines of communication and being pro-active to achieve satisfaction. Working closely with Project Managers, the User Experience team and our amazing customers, the Sr. Customer Success Manager will develop and deliver strategic recommendations that align with our customer's goals.


Responsibilities

Requirements

Experience in one or more of the following:

Benefits

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